Frequently Asked Questions

A Soul Scent air freshener is a faith-inspired, re-scentable car accessory designed to hang in your vehicle. Each design features sacred imagery — from Orthodox icons to scripture verses and cross designs — serving as a quiet daily reminder of God's presence.

Most air fresheners are designed to be thrown away. Ours are not. Soul Scent air fresheners are made to be kept — the image endures, and when the scent fades, you simply refresh it with our Re-Scenting Oil. They are a permanent, sacred companion, not a disposable product.

Yes. Our icon designs are inspired by classical Orthodox iconography, honouring the sacred art and spiritual tradition of the Church. Each design is created with reverence and care.

Our air fresheners are made from high-quality absorbent card that retains fragrance beautifully while displaying vivid, lasting prints. The material is lightweight, durable, and designed to hold scent for extended periods.

Each air freshener lasts approximately 5 to 10 days depending on airflow and temperature in your car. When the scent fades, simply apply a few drops of Re-Scenting Oil to restore it completely — no need to ever replace it.

Each design is available in a selection of scents which you can choose at checkout. We offer a range of fragrances including Black Ice, Coconut, Vanilla, Watermelon, Jasmine, Sandalwood, and more through our Re-Scenting Oil collection.

We recommend hanging it from your rear-view mirror or in a well-ventilated area of your car. Avoid placing it directly on surfaces as the fragrance oils may cause discolouration over time.

Re-Scenting Oil is our fragrance refill designed specifically for Soul Scent air fresheners. When your scent fades, apply 2–3 drops directly onto the air freshener and allow it to absorb. Your air freshener is restored — no waste, no replacement needed.

Simply apply 2–3 drops directly onto the surface of your air freshener. Allow a few minutes for the oil to absorb, then hang it back in your car. The scent will be fully restored within minutes.

You can use any essential oil or fragrance oil to re-scent your air freshener — it is not limited to our Re-Scenting Oil. Simply apply a few drops of your preferred oil directly onto the air freshener and allow it to absorb. We do recommend our Re-Scenting Oil for the best results as it is formulated to work with our materials, but the choice is entirely yours.

We currently offer 21 fragrances including Black Ice, Coconut, Vanilla, Jasmine, Sandalwood, Ocean, Watermelon, Grape, Strawberry, Livani, Honey Peach, Strawberry Cream, Bubblegum, Ice Spring, Honey Melon, Blueberry, and more. Browse all scents here.

Standard shipping takes 2–10 business days. Express shipping takes 1–3 business days. Orders are processed promptly and you will receive tracking information once your order has been dispatched.

Yes, we ship worldwide. International orders generally take up to 20 business days depending on your location. Shipping costs are calculated at checkout.

Yes — free standard shipping is available on all Australian orders over $45.

We accept all major credit cards, PayPal, Afterpay, and Zip Pay. Afterpay and Zip Pay allow you to buy now and pay in interest-free instalments.

Please contact us as soon as possible if you need to change or cancel your order. We process orders quickly, so we cannot guarantee changes once an order has been placed, but we will always do our best to help.

If you are not satisfied with your order, please contact us within 14 days of receiving your order. We will work with you to find the best solution. Please review our full Refund Policy for details.

We're sorry to hear that. Please contact us with a photo of the damaged item and your order number and we will arrange a replacement promptly.

Keep your air freshener away from direct water or moisture. Store it in a cool, dry place when not in use. When the scent fades, refresh with Re-Scenting Oil. The image is designed to be long-lasting — treat it with the same care as any sacred keepsake.

To receive your Buy 2 Get 1 Free (or Buy 4 Get 2 Free / Buy 6 Get 3 Free) discount, you need to add your products using the bundle selector on the product page — not by adding items individually to your cart. On each product page you will see a box that says "BUY 2 GET 1 FREE" with a Choose button. Select your products through that box and the discount will be applied automatically at checkout. If you add items separately to your cart, the discount will not apply.

Yes — bulk ordering is available for churches, retail stores, schools, and events. Please contact us to discuss your requirements. Please note that custom designs are not currently available.

Absolutely. Our air fresheners make a beautiful, meaningful gift for anyone of faith — for birthdays, baptisms, Easter, Christmas, or simply as a thoughtful reminder that God is always present. Each one comes ready to gift.

We do not currently offer gift wrapping, but our air fresheners are beautifully presented and make a wonderful gift as-is. If you have a special request, please reach out and we will do our best to help.